Tenant Rights: Entry Guidelines for Landlords and Agents



Entry with Notice:

In general, landlords, agents, or authorized persons acting on their behalf can enter a property only with the tenant's consent or by providing proper notice. Tenants, however, always have the right to grant permission for entry at any time for any reason.

Minimum Notice Periods:

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The following outlines the reasons for entry without tenant consent and the minimum notice required:

To inspect the property:
  At least 7 days' written notice each time (up to 4 times in a 12-month period).

To carry out or assess necessary repairs or maintenance:
  At least 2 days' notice each time.

To carry out urgent repairs:
No notice required for emergencies like fixing a burst water pipe, a gas leak, or a blocked toilet.

To comply with health and safety obligations:
At least 2 days' notice each time, such as inspecting swimming/spa pool fencing.

To inspect or assess the need to repair or replace a smoke alarm:**
 At least 2 days' notice.

To repair or replace a smoke alarm:
At least 1 hour notice.

To obtain a property valuation:
 At least 7 days' notice each time (once in a 12-month period).

To take photos or videos for advertising:
Reasonable notice, ensuring the tenant has a reasonable opportunity to move belongings out of the frame/video scope (only once in a 28-day period before marketing starts or the agreement ends).

To show a prospective tenant (last 14 days before tenancy ends):**
Reasonable notice each time.

In an emergency:
No notice required.

Concerns for tenant's health or safety:
No notice required if the landlord/agent has tried to contact the tenant, been unable to, and has reasonable cause for serious concern.

Tenant abandonment:
No notice required if the landlord reasonably believes the tenant has abandoned the property.

To show the property to prospective buyers:
14 days' written notice before the first inspection. After the first inspection, the tenant can agree on a suitable timeframe, but no more than 2 inspections per week with 48 hours' notice each time.

Understanding these guidelines ensures a harmonious relationship between landlords and tenants, respecting the right to privacy while addressing the legitimate needs of property owners. At Murray Property, we prioritize clear communication and adherence to these entry protocols, fostering a positive and respectful renting experience for all parties involved.