Solving Issues in Residential Rentals
To effectively address any issues or complaints, the initial step is to thoroughly review the terms of your tenancy agreement. The tenant and the landlord or agent should earnestly attempt to resolve disputes through direct communication. Any agreements reached should be documented in writing to ensure clarity and prevent future complications.
If a mutually satisfactory resolution remains elusive, tenants, landlords, and agents in New South Wales can access our free tenancy and real estate complaint service. We are here to provide guidance and support in navigating the complexities of these issues.
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